www.camillaflora.com is the “Website” which is owned and managed by Camilla Flora.
We are committed to protecting your privacy and meeting the requirements of applicable data protection legislation.
If there is a shop and you use the shop on www.camillaflora.com which we own and maintain, we require information to process your order, ensure safe and secure delivery, and to make your visit to the Website a more enjoyable shopping experience.
For the purpose of the Data Protection Act 1998, the data controller is Camilla Flora.
If there is a shop and you order from www.camillaflora.com we will ask for your name, email address, delivery address, telephone number, credit or debit card number, registered address of the credit card (referred to on site as the “billing address”, credit card, CVC number the card's expiry date and a contact phone number for the registered address of the credit card.
We and our partners will use these details to provide our and their services to you in fulfilling orders that you place with us. This may include us passing your information to the Post Office or our couriers in the event they need to contact you regarding your delivery and us passing your details to recognised credit checking agencies and/or credit card companies to assess your credit authorisation.
We may also obtain and use information about you as a result of authentication or identity checks (including your IP address). We do not sell, trade or rent your personal information to other companies outside of our group of companies.
Any data we do collect is used by us to help make the shopping experience we provide as enjoyable as possible and improve any future shopping experiences you have with us, and to send you details of any services or offers which we think might be of interest to you.
We may contact you by email, telephone or by post with marketing information. If you do not wish to receive such information then please email firstname.lastname@example.org or if a login facility exists on www.camillaflora.com, you can login to your account on www.camillaflora.com and review your alert information within your account details and un-tick the relevant marketing options.
We reserve the right to pass your data to law enforcement or other third parties as we feel is necessitated by applicable law or your failure to comply with law or our Terms & Conditions. We further reserve the right to pass your details to third parties in the event that we sell or buy any businesses or assets.
Finally, we may also collect anonymised details about visitors to www.camillaflora.com for the purposes of aggregate statistics or reporting purposes.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers, group companies or franchisees. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of www.camillaflora.com you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We do appreciate that remembering passwords can be tricky, but setting effective and secure passwords on all the sites you use is vital in combating possible fraudulent activity using your personal details.
It’s best to avoid using the same password for each of your online accounts, because if a criminal gains access to it, all your accounts could be at risk. Multiple passwords keep you safer.
When you set a password, it’s a good idea to use a mix of numbers and characters, and something that’s very personal to you. Most sites these days will set a minimum number of characters to use, but do avoid using obvious phrases like “password”, or your name, or phone number.
It’s a good idea to change your passwords on a regular basis, especially for sites you use frequently and which involve financial transactions.
If you ever get a request to reveal your password for an online site, don’t respond as legitimate sites and services won’t ask you to send them passwords via email. You may be tempted to share passwords with close family, but do keep in mind there’s always a risk they could pass information on inadvertently or share it with someone else.
At any time you can re-set your password on www.camillaflora.com via the “forgotten password” link on the login page where we will email you instructions to re-set your password. You can always change your password via the Account menu once you have logged in. It’s a good idea at this point to change your password to something that’s as secure as possible.
For more information on online safety and passwords, there are a number of useful websites such as:
http://www.microsoft.com/en-GB/security/online-privacy/passwords-create.aspx or https://www.google.com/intl/en_GB/goodtoknow/online-safety/passwords/
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data we cannot guarantee the security of your data transmitted to www.camillaflora.com and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights include the following:
- The right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and
- The right to opt out of any marketing communications that we may send you.
If you wish to exercise any of the above rights then please email email@example.com
Third Party Sites
In the future you will be able to subscribe to marketing notifications by email from www.camillaflora.com by emailing firstname.lastname@example.org with this request and we will set-up a basic account for you to access on www.camillaflora.com. All accounts are set-up automatically if a shop exists and you make a purchase on www.camillaflora.com
Data Protection Act - Privacy and Electronic Communications (EC Directive) Regulations
By using www.camillaflora.com you consent to the collection and use of this information by us, and also acknowledge and agree that we shall not be held responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent that we are required to accept such responsibility by the Data Protection Act 1998.
By using www.camillaflora.com you agree not to object to us contacting you for any of the above whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.